Multi-Factor Authentication Now Enforced on All Control Panel Logins
As part of our ongoing commitment to platform security and best practices, Multi-Factor Authentication (MFA) has now been successfully enforced on all control panel administrator logins. This additional security layer helps protect accounts against unauthorized access and aligns our systems with current industry security standards. All control panel access is now safeguarded using MFA to [...]
Service Incident: Systems Fully Restored and Secured
On January 30th, 2026, our infrastructure was impacted by a global-scale security incident originating from a third-party mail software provider. This incident affected a large number of servers worldwide and required immediate preventive action. Upon identification, services were temporarily taken offline to safeguard system integrity and prevent potential risk. Our technical team worked continuously with [...]
SmarterMail Upgrade Completed: Enhanced Email Services
On October 20th, 2024, we successfully upgraded SmarterMail to the latest version. The process involved a brief downtime of 15 minutes for web and mail services. We are pleased to confirm that all email data and settings remain intact, and users can now benefit from improved performance, new webmail features, and additional functionalities that enhance [...]
Server Upgrade: OS Drive Enhanced with Samsung EVO SSD
On October 3rd, 2024, we upgraded our OS drive with a 1TB Samsung EVO 870 SSD to enhance application speed and improve CPU functionality. The upgrade involved a planned server downtime of 4 hours. Below is a brief summary of the process: Server shut down and SSD installed. Removed the existing data disk drives. Powered [...]
Performance Boost: New NVMe Drive Installed
On September 26th, 2024, we made a significant upgrade to our server infrastructure by adding a Samsung 970 Evo Plus NVMe drive. This enhancement was implemented to further increase performance and speed across all services. As a result of this upgrade, all website data, databases, and the SmarterMail spool have been transferred to the new [...]
Server OS Upgrade Completed: Progress Report
We are excited to announce the successful completion of our server OS upgrade, which was initially scheduled for the night of September 14th, 2024. This upgrade, aimed at improving system performance and enhancing security, began as planned and was expected to conclude by the morning of September 15th, 2024. During the upgrade, our team encountered [...]
