Frequently Asked Question

Our Working Hours Are: Monday to Thursday – 9.00am to 4.30pm Friday – 9.00am to 4.00pm We are closed on Week-Ends. (Including Public Holidays)

Option #01. You can contact us through the Support Portal. All you have to do is Login With Your Credentials and Submit a Ticket.


Option #02. Send us an email directly to:


Option #03. Send us WhatsApp Message on: +94773992990

Yes We Do! Please let us know your requirement and we will be happy to provide a Free ‘No-Obligation’ Quote for you!

We accept payments in following methods:

  1. Cash Deposits
  2. Cheque Payments. Cheques to be drawn In Favor of “InterMedia Web (Pvt) Ltd.
  3. Online Payment via our Website or Support Portal. (Credit/Debit Cards)

Absolutely! We, InterMedia Web (Pvt) Ltd., has been on the run for 12 years (since 2009) with a loyal client base. Most of our clients have been with us in the long run and we are proud to say that our marketing is done mainly on ‘Word of Mouth’. We believe in satisfying clients to their best interests while they do the marketing for us.

It usually takes 1-2 Weeks to Complete the Project and Get it up and Running Online! However, everything depends on the requirement of the client and the scope of work. The sooner the client gives details and replies; the quicker we can finish the project.

Yes We Do! We at InterMedia Web (Pvt) Ltd. hate unsolicited commercial e-mails as much as you do. Also known as SPAM or junk e-mail, it is a disservice to the Internet community. If we detect/notice, that a user has sent SPAM emails from our server, we have the FULL rights to Block that User or the Domain without prior notice. Read More.

Yes, You Have to! In general, it is like paying any mobile bill or a telephone bill. If you are not renewing your plan within the due date, then we will extend the renewal date as a grace period. If you fail to renew your plan within the given period of time, the respective account will be terminated and the website will no longer be active.

Your domain name is more than your online address—it’s your online identity and the public face of your brand. A creative, memorable name plays an important part in drawing visitors to your site, but a dull, generic one can also drive them away. Picking the best domain name for your personal or business presence online is one of the most important decisions you’ll make, and getting it right can be a challenge. You will have to ‘Think Like a Visitor‘ while Keeping your brand in mind. We are always here to help you on selecting your Domain.

You may be wondering why anyone would choose Our Hosting when other hosting services are available for as little as LKR.500/- per month. The thing with hosting is, you truly do get what you pay for! Hosting companies who charge rock bottom prices offer rock bottom services. They often hosts thousands of websites on Shared Servers. At InterMedia Web (Pvt) Ltd., we host a limited number of sites/domains per Dedicated Server meaning your site and emails are guaranteed to run lightning fast, even during major traffic peaks.


Get your website hosted with us Today!

InterMedia Web (Pvt) Ltd. Web Hosting offers Plesk Control Panel with a wide variety of other hosting features for Low and affordable Price!